Terms of service

 

Terms of Service

Last Updated: [DATE]

Welcome to Apna Homez (“we”, “our”, “us”).
By accessing or using our website, services, or purchasing from us, you agree to be bound by the following Terms of Service (“Terms”). If you do not agree with any part of these Terms, please do not use our website or services.

1. Account Terms

  1. You may be required to create an account to access certain features of our store.

  2. You agree to provide accurate, current, and complete information during registration and checkout.

  3. You are responsible for maintaining the confidentiality of your account details and for all activities that occur under your account.

  4. We reserve the right to suspend or terminate accounts found to be in violation of these Terms or involved in fraudulent or unlawful activity.

2. Pricing and Payment

  1. All prices listed on Apna Homez are in Indian Rupees (INR) unless stated otherwise.

  2. Prices are subject to change without prior notice.

  3. We reserve the right to correct pricing errors, even after an order has been placed.

  4. Payment must be completed at the time of purchase using available payment methods, including prepaid options and Cash on Delivery (COD), where applicable.

  5. In case of failed or incomplete payments, the order will not be processed.

3. Product Descriptions

  1. We strive to display product information, descriptions, and images as accurately as possible.

  2. However, we do not guarantee that product descriptions, images, colors, or specifications are 100% accurate, complete, or error-free.

  3. Product images are for illustrative purposes only and actual products may vary slightly due to lighting, screen resolution, or supplier changes.

4. Order Acceptance and Cancellation

  1. Placing an order does not guarantee acceptance. We reserve the right to accept or reject any order at our discretion.

  2. Orders may be cancelled due to:

    • Product unavailability

    • Pricing or listing errors

    • Suspected fraudulent activity

    • Incorrect or incomplete shipping details

  3. If your order is cancelled after payment, a refund (if applicable) will be processed according to our refund policy.

5. Shipping and Delivery

  1. We deliver products across India unless stated otherwise.

  2. Estimated delivery timelines are typically 7 BUSINESS DAYS, but may vary due to:

    • Location

    • Courier delays

    • Weather conditions

    • Government restrictions or force majeure events

  3. Delivery timelines are estimates and not guaranteed.

  4. We are not responsible for delays caused by courier partners or incorrect address details provided by the customer.

6. Returns and Refunds

  1. Returns or refunds are subject to our Return & Refund Policy, available on our website.

  2. Due to the nature of certain products (including hygiene, wellness, or personal-use items), some items may not be eligible for return or refund.

  3. Refunds, if approved, will be processed to the original payment method within 7 BUSINESS DAYS.

  4. Cash on Delivery (COD) orders may be refunded via bank transfer or store credit, as applicable.

  5. Shipping charges, if any, are non-refundable unless the return is due to our error.

7. Prohibited Uses

You agree not to use our website or services for:

  • Any unlawful or fraudulent purpose

  • Violating any applicable Indian laws or regulations

  • Infringing intellectual property rights

  • Transmitting malware, viruses, or harmful code

  • Providing false information or impersonating others

  • Abusing, harassing, or threatening others

  • Attempting to gain unauthorized access to our systems

We reserve the right to terminate access for users engaging in prohibited activities.

8. Limitation of Liability

  1. Apna Homez shall not be liable for any indirect, incidental, special, or consequential damages arising from the use of our website or products.

  2. Our total liability, if any, shall not exceed the amount paid by you for the product in question.

  3. We are not responsible for any health, allergic, or misuse-related issues arising from improper use of products.

9. Indemnification

You agree to indemnify and hold harmless Apna Homez, its owners, employees, and partners from any claim, loss, or demand arising out of your violation of these Terms or misuse of our services.

10. Governing Law and Jurisdiction

These Terms of Service shall be governed by and construed in accordance with the laws of India.
Any disputes shall be subject to the exclusive jurisdiction of the courts located in Indore/MP, India.

11. Changes to Terms of Service

We reserve the right to update or modify these Terms at any time without prior notice. Changes will be effective immediately upon posting on the website. Continued use of the site constitutes acceptance of the updated Terms.

12. Contact Information

For any questions or concerns regarding these Terms, please contact us at:

Email: digitalstorebyss@gmail.com
Store Name: Apna Homez