Privacy policy

 

Privacy Policy

Last Updated: 21 February 2026

At Apna Homez Store (“we”, “our”, “us”), we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit or make a purchase from our website.

By using our website, you agree to the terms of this Privacy Policy.

1. Information We Collect

We collect the following types of information:

a) Personal Information

When you place an order, create an account, or contact us, we may collect:

  • Full name

  • Phone number

  • Email address

  • Shipping and billing address

  • Payment details (processed securely by third-party payment gateways)

  • Order and transaction details

b) Automatically Collected Information

When you browse our website, we may automatically collect:

  • IP address

  • Device type and browser information

  • Pages visited and time spent on the website

  • Referring URLs

c) Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your browsing experience and analyze website performance. Details are explained in Section 4.

2. How We Use Your Information

We use the collected information to:

  • Process and fulfill your orders

  • Communicate order updates, delivery status, and support requests

  • Improve our website, products, and services

  • Prevent fraud, unauthorized transactions, and misuse

  • Comply with legal and regulatory requirements

  • Send promotional or marketing communications (only if you opt in)

3. Sharing of Information

We do not sell or rent your personal information. However, we may share your information with:

  • Payment gateways for secure transaction processing

  • Courier and logistics partners for order delivery

  • Technology and service providers (such as hosting, analytics, and customer support tools)

  • Legal authorities if required by law or to protect our rights

All third parties are required to handle your data responsibly and securely.

4. Cookies Policy

Cookies are small data files stored on your device to help us improve your experience.

We use cookies to:

  • Remember your preferences

  • Analyze website traffic and performance

  • Enable essential site functionality

You can control or disable cookies through your browser settings. Please note that disabling cookies may affect certain website features.

5. Third-Party Services

Our website may use third-party services such as:

  • Payment gateways

  • Shipping partners

  • Analytics tools (e.g., traffic measurement)

  • Marketing platforms

These third parties have their own privacy policies, and we are not responsible for their practices. We encourage you to review their policies before using their services.

6. Data Security

We implement reasonable technical and organizational measures to protect your personal information against:

  • Unauthorized access

  • Loss or misuse

  • Disclosure or alteration

While we strive to protect your data, no method of transmission over the internet is 100% secure. Therefore, we cannot guarantee absolute security.

7. Data Retention

We retain personal information only for as long as necessary to:

  • Fulfill the purposes outlined in this Privacy Policy

  • Comply with legal, accounting, or regulatory obligations

  • Resolve disputes and enforce agreements

8. Customer Rights

As a customer, you have the right to:

  • Access the personal information we hold about you

  • Request correction of inaccurate or incomplete information

  • Request deletion of your personal data (subject to legal obligations)

  • Withdraw consent for marketing communications at any time

To exercise these rights, please contact us at digitalstorebyss@gmail.com.

9. Children’s Privacy

Our website is not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware of such data, we will take steps to delete it promptly.

10. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. Changes will be effective immediately upon posting on our website. Continued use of the site signifies your acceptance of the updated policy.

11. Contact Information

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us at:

Store Name: Apna Homez
Email: digitalstorebyss@gmail.com
Business Address: Indore, MP